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Frequently asked questions
What is your return policy for jewellery purchases?
We offer a 30-day return policy for all jewellery items purchased from our store. If you are not satisfied with your purchase or have changed your mind, you can return the item within 30 days from the date of purchase for a full refund or exchange. No questions asked!
How do I initiate a return?
To initiate a return, please contact our customer support team either by email. They will guide you through the simple return process. Once we receive the returned item and verify its condition, we will process your refund or exchange straight away days.